Client Money Handling Procedures

As members of Propertymark, our Client Money Handling Procedures can be found within the Propertymark Conduct and Membership Rules, which can be viewed here:

Propertymark Client Rules & Membership

Client Money Protection Certificate

"Many thanks for the quick let. You were booking in viewings at twice the rate of the other agency."

Marc S, Duncan Road
Richmond - Lettings

"Major Son & Phipps made the whole experience of moving into a new rented home as easy and as painless as possible. Everything was delivered in good time and in good order, and if we have a problem then it is addressed and dealt with quickly and efficiently. Its small size is of great benefit to us as tenants, as we feel like we can always contact someone familiar with us and our property."

Anthony C
Richmond - Lettings

"The team at Major Son & Phipps handled the sale of our property and did an immaculate job. They were very hands on and answered every question we had diligently and swiftly. The service they offered us was very personal and they achieved success for us in a short timescale in comparison to other agents in the area. I would wholeheartedly recommend Major Son and Phipps to any of my friends or colleagues buying and selling in the Richmond area, it was a completely faultless service."

Vinny and Beckie - Twickenham
Richmond - Sales

"Very good at updating me - would definitely recommend Major Son and Phipps "

Simon and Itala - Kew, Richmond
Richmond - Sales

"Major Son and Phipps handled the sale of our property in an exceptional way. I cannot see what could have been done better. The team managed the whole process from presenting the flat to negotiations, resolving questions and getting to completion - thank you and keep doing a great job!"

Client Money Handling Procedures

"Many thanks for the quick let. You were booking in viewings at twice the rate of the other agency."

Marc S, Duncan Road Richmond - Lettings

Anthony C Richmond - Lettings

Vinny and Beckie - Twickenham Richmond - Sales

"Very good at updating me - would definitely recommend Major Son and Phipps "

Simon and Itala - Kew, Richmond Richmond - Sales

"Major Son and Phipps handled the sale of our property in an exceptional way. I cannot see what could have been done better. The team managed the whole process from presenting the flat to negotiations, resolving questions and getting to completion - thank you and keep doing a great job!"

Valentin - Richmond Richmond - Sales

Marc S, Duncan Road
Richmond - Lettings

Anthony C
Richmond - Lettings

Vinny and Beckie - Twickenham
Richmond - Sales

Simon and Itala - Kew, Richmond
Richmond - Sales

Valentin - Richmond
Richmond - Sales