Client Money Handling Procedures

As members of Propertymark, our Client Money Handling Procedures can be found within the Propertymark Conduct and Membership Rules, which can be viewed here:

Propertymark Client Rules & Membership

Client Money Protection Certificate

"Our experience with Major Son and Phipps has been fantastic from start to finish. Working with the team has made the process so stress-free and easy. The team kept in touch with us every step of the way and has helped explain and clarify any details we didn't understand. They gave us recommendations for a mortgage advisor, solicitor and removal men with no pressure to use them but as an added help if we needed them and offered to call and chase anyone we needed to talk to whilst we were at work and coordinated between everyone in the chain. I'm very impressed with the service we have received and will go back to Major Son & Phipps next time we want to move house. I felt he was honest, experienced, timely and easy to work with. "

Carly and Edd Sheen Park, Richmond
Richmond - Sales

"Excellent communication throughout the whole process - the team were very professional and we were kept in the loop at every stage, making it seamless!"

Julia and John - Richmond
Richmond - Sales

"Highly recommend MS&P great team always helpful would rent through them again."

Mike
Richmond - Lettings

"The team were helpful in accommodating extra viewings and kept me updated on progress of purchase. The team were very proactive and managed the chain well."

Client Money Handling Procedures

Carly and Edd Sheen Park, Richmond
Richmond - Sales

"Excellent communication throughout the whole process - the team were very professional and we were kept in the loop at every stage, making it seamless!"

Julia and John - Richmond
Richmond - Sales

"Highly recommend MS&P great team always helpful would rent through them again."

Mike
Richmond - Lettings

"The team were helpful in accommodating extra viewings and kept me updated on progress of purchase. The team were very proactive and managed the chain well."

George - Richmond
Richmond - Sales

"Your service provided me with correct information, respectful staff and quick appointments for viewing, and always available and supportive"

Nosrat - Kew
Richmond - Sales

Richmond

Client Money Handling Procedures

Carly and Edd Sheen Park, Richmond Richmond - Sales

"Excellent communication throughout the whole process - the team were very professional and we were kept in the loop at every stage, making it seamless!"

Julia and John - Richmond Richmond - Sales

"Highly recommend MS&P great team always helpful would rent through them again."

Mike Richmond - Lettings

"The team were helpful in accommodating extra viewings and kept me updated on progress of purchase. The team were very proactive and managed the chain well."

George - Richmond Richmond - Sales

"Your service provided me with correct information, respectful staff and quick appointments for viewing, and always available and supportive"

Nosrat - Kew Richmond - Sales

Carly and Edd Sheen Park, Richmond
Richmond - Sales

Julia and John - Richmond
Richmond - Sales

Mike
Richmond - Lettings

George - Richmond
Richmond - Sales

Nosrat - Kew
Richmond - Sales